Terms of Service

Last updated: 19 October 2026

These terms apply when you book cleaning services with Bloom Clean Services. By submitting a quote request or booking, you agree to these terms.

Services

We provide residential, commercial and property-professional cleaning, led from the M11 cluster (Openshaw, Gorton, Levenshulme, Longsight, Fallowfield, Rusholme and nearby). Final scope and price are confirmed before your appointment. Online calculator estimates are indicative only. Property-professional work is quoted individually.

Bookings and deposits

• A refundable deposit may be requested to secure your slot
• Deposits are fully refundable if you cancel at least 24 hours before your appointment
• Remaining balance is due after the clean is completed unless otherwise agreed

Cancellations and rescheduling

Please give at least 24 hours' notice to cancel or reschedule without charge. Late cancellations may forfeit the deposit.

Satisfaction guarantee

Free re-clean if the inventory flags agreed cleaning items within 24 hours. Contact us with the inventory notes and we will return to those agreed items at no extra charge, subject to reasonable access. Completion photos are included on every property job. We reply to enquiries within 2 hours, Monday to Saturday, 8am–6pm. Sunday work is limited and by arrangement only.

Access and safety

You are responsible for providing safe access to the property. Please inform us of hazards, pets, alarm codes, or parking restrictions in advance.

Liability

We carry public liability insurance. Please report any damage within 24 hours of the clean. Our liability is limited to the value of the service provided except where prohibited by law.

Contact

Bloom Clean Services, 427 Ashton Old Road, Manchester M11 2DL
info@bloomcleanservices.co.uk · 07305 305 086