Privacy Policy
Last updated: 1 July 2026
Bloom Clean Services ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at bloomcleanservices.co.uk or contact us to book cleaning services.
Who we are
Data controller: Bloom Clean Services
Address: 427 Ashton Old Road, Manchester, M11 2DL, United Kingdom
Email: info@bloomcleanservices.co.uk
Phone: 07305 305 086
Information we collect
- Contact details: name, email address, phone number
- Booking details: service type, property size, preferred date, additional notes
- Payment information: processed securely by Stripe; we do not store full card details
- Technical data: IP address, browser type, and usage data via cookies (only with your consent)
How we use your information
- To respond to quote requests and process bookings
- To contact you about your appointment
- To send service-related emails and invoices
- To improve our website (analytics, only with consent)
- To comply with legal obligations
Legal basis for processing (UK GDPR)
- Contract: processing necessary to provide cleaning services you request
- Legitimate interests: responding to enquiries and operating our business
- Consent: non-essential cookies and optional marketing communications
How we store and share data
Your data is stored securely using Supabase (EU/UK data centres). We may share information with:
- Stripe (payment processing)
- Email service providers (booking confirmations)
- Google Analytics (only if you accept analytics cookies)
We do not sell your personal data to third parties.
Data retention
We retain booking and quote records for up to 6 years for accounting and legal purposes. Marketing data is deleted when you withdraw consent.
Cookies
We use essential cookies for site functionality. Analytics cookies (Google Analytics) are only set if you click "Accept" on our cookie banner. You can change your preference at any time via "Cookie settings" in the footer.
Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, object, and data portability. To exercise these rights, contact us at info@bloomcleanservices.co.uk. You may also complain to the ICO at ico.org.uk.
Contact
Questions about this policy? Email info@bloomcleanservices.co.uk or call 07305 305 086.